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Privacy Statement

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Keith Tulloch Wines is committed to protecting your privacy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

  • We will only retain personal information as long as necessary for the fulfilment of those purposes.

  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.


Data

When will we collect data your data?

This may include but is not limited to when

  • You join our Wine Club

  • You purchase wine online

  • You order wine over the phone

  • You request wine be freighted to you

  • You book a wine tasting with us

  • You book to stay in our Managers Quarters Accommodation

  • You apply for a job

  • You make a Credit Application

  • You book a function or event with us

What type of personal data will we will collect?

Information may include but is not limited to

  • Identification such as name, address, proof of age (over 18years old)

  • Communication details such as email, phone

  • Credit card details for payment of goods & services

Use of Data

The data will be used for the following purposes

  • For administration & sales of our products & services

  • Where authorised by you

  • Where we are  required, authorised or permitted by law

  • To verify your identity

  • To comply with laws & regulations

  • To provide you with information about products & services from Keith Tulloch Wine that are most relevant to you

We do not sell or pass on your details to third parties.

Disclosure of Data

We disclose data to Contractors to assist us deliver your order, process payments & communicate with you. These may include

  • Our freight company for purpose of delivering your goods

  • Our secure online payment gateway company

  • Our website management company to assist us with communications

Data Management

We take reasonable steps to ensure that the personal data we hold is

  • Accurate

  • Complete

  • Relevant

  • Up-to-date

  • Not misleading

Data Security

We take reasonable steps to ensure that the personal data we hold is protected from loss, misuse & unauthorised access. In order to prevent any unauthorised access or disclosure of the personal data that we gather, we have in place electronic and managerial procedures to secure and guard this information.

Access & Correction of Data

You have the right to access, modify or delete information we hold about you at any time. This is our commitment to take all reasonable steps to ensure that the information we hold about you is accurate, complete and up-to-date. Should you request your personal information be destroyed and cease to be collected, Keith Tulloch Wine will comply with this request.

You can access and change your personal information by contacting us here, or if applicable, via the website where you entered your personal information. We encourage you to contact us in order to keep your personal information up to date.


Link to other sites

Links to third-party websites may be provided solely for your information and convenience, or to provide additional information for various other goods and services. If you use these links, you will leave our site. The Privacy Policy does not cover the information practices of those websites linked to our site, nor do we control their content or privacy policies. We suggest that you carefully review the privacy policy of each site you visit.

Opting out of Marketing & Promotions

If you wish to cancel your Keith Tulloch Wine Club membership we ask you to make a request in writing & post, fax or email to us. On receipt we will destroy all your personal information.

If you unsubscribe or request we no longer forward you any marketing or mailing list communications we will immediately destroy all your personal information & cease communications.


How do I lodge a privacy complaint?

If you are concerned that your personal information has been mishandled, or if you wish to obtain additional information about the way we handle privacy issues, you can contact us a

 

Keith Tulloch Wine

Cnr Hermitage & Deasys Rd,
Pokolbin NSW

PO Box 20,
Cessnock 2325

P 02 4998 7500
info@keithtullochwine.com.au

You can obtain further information about privacy in Australia and the protection of your personal information on the following website - www.privacy.gov.au

This Privacy Statement was last revised on 17th March, 2014

Liquor License no. LIQW880010353

Liquor Act 1982 - It is an offence to sell or supply to or obtain liquor on behalf of a person under the age of 18 years.